This Privacy Policy was last modified on 25 October, 2016.
TracknWatch (“TracknWatch,” “we,” or “us”) are committed to protecting your privacy. This Privacy Policy explains our policy regarding the collection, use, disclosure, and protection of information that is collected through our mobile app and our website (collectively, our “Service”), as well as your choices regarding the collection and use of information.
How We Collect and Use Information
We collect the following types of information about you:
Information we collect from you directly:
Registration and Profile Information.
When you create an account, we will collect your personal information such as your username, first and last name, email address and mobile phone number.
Geolocation
We will also collect your unique user identifier and your location through GPS, WiFi, or wireless network triangulation in order to obtain your location for the purposes of providing our service. If you turn off location sharing then your location will not be shared with any other person however, while you are logged in to your account, we will continue to collect your location information in order to provide the Service (for example, to share your location with the General Public or with other group members if you have signed in to join a private group). We maintain location information only so long as is reasonable to provide the service and then delete location data tied to your personal information.
Messages and User Content
We collect information when you message other through the chat facility associated with the use of this service. We may also retain any messages you send to us or through the chat facility.
We and other persons able to view the site use this information to communicate directly with you, such as to send you alerts, information and advise about an activity or incident in the area where you may be located or travelling towards. You can request a change to your chat message history and/or text alerts by contacting us directly at support@tracknwatch.com. We may also send you related emails such as account verifications, change or updates to features of the Service, technical and security notices.
Social Media
When you interact with our site through various social media, such as when you Like us on Facebook or post a comment to our Facebook page, we may receive information from the social network such as your profile information, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to TracknWatch’s website or Service.
Information we collect automatically through the use of technology:
When you visit our website or use our mobile app, we may collect certain information about your computer or device through technology such as cookies, web beacons, log files, or other tracking/recording tools. The information we collect through the use of tracking technologies includes, but is not limited to, IP address, browser information, referring/exit pages and URLs, click stream data and how you interact with links on the website, mobile app, or service, domain names, landing pages, page views, cookie data that allows us to uniquely identify your browser, browsing behavior on our site, mobile device type, mobile device IDs or other persistent identifiers, and location data collected from your mobile device. Some or all of this data may be combined with other personally identifying information described above. When you access our service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.
We use this information to:
We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service. Although we do our best to honor the privacy preferences of our Users, we are not able to respond to Do Not Track signals from your browser at this time.
How We Protect Your Information
TracknWatch cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
How We Protect Your Information
TracknWatch cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices About Your Information
You may, of course, decline to submit any personal information through the Service, in which case TracknWatch may not be able to provide its Services to you.
Modifying Your Account Information and Settings:
You may modify your account information, update or amend your personal information, or change your password at any time by contacting support@tracknwatch.com. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. If you have any questions about reviewing or modifying your account information, you can contact us directly at support@TracknWatch.com.
Delete Your Account and Personal Information:
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, please contact us at support@tracknwatch.com
Changes to Our Privacy Policy
TracknWatch may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the ‘last modified’ date at the top of this page. If there are material changes to this Privacy Policy or in how TracknWatch will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification.
How to Contact Us
If you have any questions about this Privacy Policy or the Service, please contact us at support@tracknwatch.com